It is no wonder people hate lawyers! Last Sunday night at 9:30 PM we received this email. We just happened to be at the computer, so we saw it immediately. This person apparently had blocked himself from the site by entering in the wrong username or passowrd too many times and triggering our security system that prevents random guessing at username/passwords. However, instead of sending a note that was the least bit civil, he had to pull this whole big bad lawyer crap.
“I have a membership but you have blocked me. This is no way to treat paying customers. I may have typed in my password incorrectly but this is extremely inconvenient for me. See my evidence of purchase below. If you do not remove this block immediately I will demand a refund, then I will report your breach of contract to the FCC and/or other appropriate agencies.
X. XXXXXX XXXXXXX, P.C.
Attorney at Law
XXXXXXXXXXXXXXXXXXXXXXX
Dunwoody, GA 30338
(p) XXX-XXX-XXXX”
Normally, when someone accidently gets themselves blocked, we just reset the account and send them a note explaining what happened and why the security system exists. But this guy was just a bit too much. So we banned him from the site permanently (after refunding his membership, of course). So he is now one of about 100 or so people who have been just a little too rude and ended up on our blocked list.
That unfortunate incident proves 2 pet theories of mine about human nature:
1) Some folks desperately need to feel “important.”
2) Given a choice between dealing with something in a simple manner or a complicated manner, some (many?) folks always go with “complicated.” (Why? Who knows, except maybe going the “complicated” route creates “drama.”
Oy!
Too slick and lawyerish for his own good. Way to go!
He doesn’t deserve to look at your beautiful and sweet models…..I’ve had the same thing happen and you were always very cool and professional about it. I’d react the same way if I was you.
Serves him right (like you said, he WAS a bit too much). I’ve had problems in the past when I subscribed to your site and you were always courteous and timely in your responses – hard to believe this guy flew off the handle so quick. This is the kind of guy that gives all lawyers their bad reputation.
Unfortunately, trolls exist.